Privacy Policy

Who we are

Our website address is: The website is run by Allegro-Brio. Our address is 8 Filton Road, BS16 1QL, in the UK

What personal data we collect and why we collect it


When visitors leave comments on the site (which will only be whenever the comments section is open) we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

Our contact form does not currently store any data on our database. Instead, it turns the information which you provide in the contact form into an email format, and emails that to the Cryptic Word Puzzles administrator at Allegro-Brio. They will then reply as required. Your email address is not used, through that means and without your consent, for any other purpose.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, when it is active, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Cookies may last for a year. If you select “Remember Me”, your login will persist for a set amount of time. If you log out of your account, the login cookies will be removed.

Our databases store your email address, your username, your selected password (in an encrypted form) and information about your level of membership, and payments to us to become a member of the site. We also record, alongside your internal database id, details of challenges completed and in some cases details of individual scores when completed. These may be used to create ranking tables which may be shared with other visitors.

Registered users may alter details in their record (but not their username). You may request from us, at any time, any details you want via email. Such requests will be reasonably answered within three working days.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


We use Google analytics to keep an eye on how many people are using the site. Google collects information from you for that purpose. However, we do not access that information – we’re interested in anonymous visitor numbers, interactions with the site, geographic data (again anonymous).

We may at some time include advertising on the site. This will

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

Your data is kept on a secure server; your password is encrypted. We take every reasonable effort to ensure that data is kept secure, is pruned as required and revised regularly.

Our coding uses standard query preparation to avoid SQL injection and other attacks.

All Cryptic Word Puzzle sites, and their sister sites, are secured using https:, as is the server which stores the data. We check daily to ensure that

What data breach procedures we have in place

If a data breach is detected, we will inform the data registrar immediately, as required. Our engineers will immediately inform those whose data may have been compromised, and will reset passwords.